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Payment & Refunds

Payments

We offer a variety of convenient and secure payment options to ensure a seamless checkout process. This “Payments” page provides detailed information on the accepted forms of payment and highlights our commitment to the security of your payment information.

Accepted Forms of Payment

We accept the following forms of payment for your purchases on our webshop:

  1. giropay: A popular online payment method widely used in Germany. It allows customers to make direct payments from their bank accounts.
  2. SEPA: The Single Euro Payments Area (SEPA) enables fast and secure bank transfers within the European Union. You can use this payment method if your bank supports SEPA transfers.
  3. Major Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. During the checkout process, you can securely enter your credit card information.
  4. Bank Transfer via IBAN: If you prefer to make a bank transfer, you can select this option during checkout. We will provide you with our International Bank Account Number (IBAN) to facilitate the transfer.

Payment Security and Processing

At Exomorph1, we prioritize the security of your payment information. We want you to feel confident when making a purchase on our webshop. Here’s how we ensure the safety of your data:

  • Secure Processing: Your credit card or any other payment options are not saved on our servers. They are processed by a trusted third-party company called “WooCommerce.” WooCommerce is an industry-leading platform used by millions of users worldwide. This ensures that your payment information is handled securely and in accordance with industry standards.
  • Encryption Technology: Our website employs SSL (Secure Socket Layer) encryption technology to protect your personal and financial data. This encryption helps safeguard your information during the checkout process, ensuring that it remains confidential and inaccessible to unauthorized parties.

Payment Information on Bank Statements

To provide transparency and clarity on your bank statement, the name of the transaction will appear as www.exomorph1.com. This information will help you easily identify and reconcile your purchases.

Refund Policy

Thank you for shopping at Exomorph1. We strive to provide high-quality products and excellent customer service. This refund policy explains the terms and conditions under which refunds are offered for purchases made on our website, located at www.exomorph1.com/shop/.

No Refunds

At Exomorph1, all sales are final, and we do not offer refunds for any products purchased through our online shop. We encourage you to carefully review your order before completing the purchase. If you have any questions or concerns about a specific product, we recommend reaching out to our customer support team via our contact page on the website for further assistance.

Feedback and Customer Satisfaction

We value your satisfaction and want to ensure you have a positive experience with our products. If you encounter any issues or have feedback regarding a product you purchased, we encourage you to contact us through the contact page on our website. We appreciate your insights and will make every effort to address your concerns.

Contact Information

If you have any questions about our refund policy or need further assistance, please visit our contact page on the website. We are here to help!