Shipping & Delivery

We offer reliable shipping services to ensure your orders are delivered safely and efficiently. This “Shipping and Delivery” page provides important information regarding our shipping methods, locations, fees, delivery times, tracking, and return policy.

Shipping Methods

We currently offer the following shipping method:

  • Standard Shipping: Our standard shipping method ensures secure delivery of your orders.

Shipping Locations

We ship to all countries within the European Union (EU). Please note that certain regions or countries may have specific restrictions or limitations. If you have any concerns about shipping to your location, please contact our customer support team before placing your order.

Shipping Fees

We strive to keep our shipping fees affordable and transparent. Our current shipping fees are as follows:

  • Germany: €4.90
  • Rest of Europe: €12.90

Please note that these fees are subject to change and may vary depending on factors such as order weight or size. Any applicable shipping fees will be calculated and displayed during the checkout process.

Delivery Times

We make every effort to process and ship your order promptly. The estimated delivery times are as follows:

  • Within Germany: 2-7 business days
  • Rest of Europe: 5-14 business days

Please note that these are estimated times and actual delivery may vary depending on factors such as customs clearance, public holidays, or unforeseen circumstances.

Tracking and Order Updates

For enhanced convenience, we offer order tracking services upon request. If you wish to track your order, please contact our customer support team before making your purchase. We will provide you with the necessary tracking information. Please note that tracking availability may depend on the shipping method chosen and any additional fees may apply.

Return Policy

At Exomorph1, we strive to provide accurate product descriptions and high-quality items. However, due to the nature of our products, we do not accept returns. We encourage you to carefully review the product details before making your purchase. If you have any questions or concerns about a specific item, please contact our customer support team for assistance before placing your order.

Contact Information

If you have any questions or require further assistance regarding shipping and delivery, please don’t hesitate to reach out to our customer support team. You can find our contact information on our contact page.